Customer Support Questions: How do I buy and load MobiTV on my Palm OS?
We are back with this weeks frequent Customer Service questions. This week Customer Support Representative, Luis Garcia will let us know what questions are currently on user minds.
Here's the Top 5 Answered Questions from last week:
5. Buying MobiTV for Palm OS Devices
4. I want to get MobiTV on my iPhone
3. MobiTV for Blackberry's
2. Supported Devices for MobiTV
1. How to buy MobiTV through AT&T
Luis, please walk us through #5, How do I buy and load MobiTV on my Palm OS?
We support several Palm OS devices Below you will get instructions on how to buy MobiTV on your credit card. Please note that if you have an AT&T Palm OS device you have the option of buying MobiTV directly through your carrier.
How to buy & install MobiTV through Handmark for your Palm OS device:
1.Go to www.handmark.com
2.Locate the proper MobiTV version for your device and select "add to cart".
3.Select your network from the drop down menu and select checkout
4.If you already have a Handmark account, type in the Email Address and Password and select login if not; select Check Out in the New Subscriber box.
5. Carefully enter your Contact Information (Full Name, Email Address, Create a Password, and Phone Number) and select Continue checkout
6.Carefully enter your Billing Information and Credit Card Information and continue to checkout
7. Review your information and select Submit Order
8.Print the confirmation page for your records. Then select the link below to sign into your Handmark customer account
9. Under your MobiTV subscription select the Download link
10.Download the file onto your PC and Hotsync to your Palm device
11.On your Palm Device launch the MobiTV Installer
12. Once MobiTV is installed, launch the application and enter your Email Address and Password (Note: You can always enter or change this information later within the application by selecting MobiTV in the upper left corner and selecting Preferences from the drop-down menu.)
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We are back with this weeks frequent Customer Service questions. So far, we've introduced our Customer Care Representatives, Luis Garcia Christopher Fritz, and Jenna Carvalho. This week Customer Support Representative, Fernando Jasso will let us know what questions are currently on user minds.
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